About i-Track

i-Track provides the comprehensive flexible IT support for planning, executing, monitoring and analyzing of business and industrial processes focused on the FSM (Field Service Management) including FFM (Field Force Management) and mobile WFM (Work Force Management) domains. Innovative approach and modern architecture ensure prompt implementation of one’s business advantages on to the market by offering rich palette of business functionalities:

MEAP - Mobile enterprise application platform, mobile business process support platform
Field operations service delivery dynamic support, off/on line deployment
Design and manage your own business workflow solutions (prototyping, testing, deploying of defined rules)
Structured business logic rules defined and managed in the i-Track backend
Easy to integrate using ESB infrastructure
M2M and HMI ready
Sophisticated security
Open SOA architecture
Cloud ready

Industrial Manufacturing
Beverage and liquid food industry
Mobile sales
Sales promotions
Service network
Renting
maintenance and other services
Engineering and construction
Infrastructure services (electricity, gas, water, heat, waste)
Finance and insurance
Health care
Inspection and audit
Intervention and security

Assets management and hotel services
Telecommunication services
Postal and logistic services
Environmental protection
Surveying and data gathering

M2M integration

mobile warehouse
sales policy
reporting
signature capture
mobile printing
credit/debit/loyalty card process (optional)

i-Track Modules

i-Track Modules

i-Track modules include transparent and comprehensive set of business functionalities. Different combinations of modules allow one to build optimal set of functionalities in order to support even most complex business processes.

Complete Palette and Organization of i-Track modules

Cloud Solution

Cloud Solution

i-Track Add on Developers, Users, Corporate Users and Customers centralized on the hosted and secure single i-Track installation.

i-Track is a generic solution, suitable for use in a wide range of different industrial environments. Adjustments to specific environment are carried out with the relevant procedural definitions, without any changes being made to the source program code.

Architecture

Architecture

Integration

i-Track comes with ready to use ESB integration services in order to provide a high level of interoperability with various ERP IT infrastructures.

Adding new service or expansion of existing ESB services allows deploying different new functionalities and integrations with any needed third party solution. The mechanism of deploying new services is standard, documented and robust.

System infrastructure

i-Track achieves high flexibility with carefully selected architecture of the system infrastructure:

i-Track MSP (Mobile Service Platform) Application server with integrated synchronization and security functionalities
i-Track BA Application Server
The BOM (Busines object middelware) server, which combines the crucial business rules, operational documentation and PWDs

DataBase Server stores production data gathered using i-Track.

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