i-Service

i-Service is a comprehensive information solution geared towards optimization of business processes in the area of service, maintenance and asset management.

The maintenance and support personnel are in everyday contact with the developments in the field, receiving first-hand information directly from the users. The data so obtained are much more concrete than those gathered through opinion polls, as they contain ‘soft information,’ which cannot be acquired through other types of approach. The collected information provides a most reliable foundation for analyses of customer satisfaction and quality of products and services.

DEVELOPMENT AND IMPLEMENTATION A permanent experienced development team and close co-operation with the users are two essential elements guaranteeing continuous enhancement of the software, either by improving the existing functions or adding completely new ones. Prompt support for use and trouble-shooting is provided as well. INTEGRATION Standard and ready interfaces encourage quick integration with existing ERP systems in the user's environment. Data flow between i-Service and ERP systems enables analysis with combining data from both sources, the result of which are highly efficient business analysis and reports. CUSTOMER SUPPORT AND MAINTEANCE i-Rose offers reliable user support as well as excellent software development and maintenance services.